Research and Communications Specialist - Washington, D.C.


Support research, analysis, forecasting, policy development and communications functions for the Government Affairs, Member Services and CEO departments.



  • Implement Government Affairs, Member Service and CEO research functions; carry out research, special studies and internet searches as necessary.
  • Research and write management briefings on tactical and strategic issues.
  • Contribute to, edit white papers and issue papers.
  • Support and maintain data, trends and issues tracking systems.
  • Research, analyze and help develop policy positions.
  • Implement data analysis, modeling and forecasting.
  • Special projects as assigned; may include public relations and communications projects.

Communications & Representation

  • Interact with staff, board members, and external parties such as donors, supporters, and member country officials with courtesy and discretion.
  • Liaise with World Council Marketing and Communications department.
  • Expand communication means, media, outreach and strategy. 
  • Edit, format, finalize and disseminate Government Affairs and Member Services communications.
  • Communicate confidential messages and information as required.
  • Expand online/social media communications with World Council community members.
  • Manage surveys, reports inquiries communication coming out of the Government Advocacy and Member Service offices. 
  • Prepare reports to fulfill World Council's member reporting needs.
  • Greet visitors and make appointments as needed.

Member Resource Center (MRC)

  • Support and maintain clearinghouse of information about key/strategic issues for member countries.
  • Post, maintain, clean and format documents and files on the member resource center. 
  • Monitor member use and find opportunities to expand users of MRC.
  • Respond to member inquiries.


  • Assist in the preparation of Government Affairs and Member Services department annual work plans and budgets as directed.
  • Track department expenses.
  • Participate in strategic management meetings as the recording secretary.
  • Maintain files and records (paper and electronic).
  • Coordinate, streamline, prepare and ensure Government Affairs and Member Services reporting on Quarterly Scorecard and President Reports.
  • Prepare and submit manager and department expense reports.


Education and Experience: Requires a BA/BS degree. Communications and/or International Relations training and experience.

Language Skills: Fluent in English and Spanish (read, write, speak and translate). Excellent writing skills, including superior ability to draft original text independently.

Mathematical Skills: Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Skills: Ability to handle multiple projects. Capability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Able to meet deadlines and to work independently and with initiative.




Up to 45 days per year including both domestic and international travel.

This list of duties and responsibilities is not intended to be all-inclusive and can be expanded to include other duties or responsibilities that management deems necessary.

Forward resume and cover letter, including salary requirements to:
World Council of Credit Unions
Fax: +1-608-338-0533

EEO/AAP Employer