World Council of Credit Unions has developed a two-year training program for current and aspiring credit union managers. Expert trainers with a wealth of international financial cooperative experience will lead the educational sessions, and participants will have the opportunity to network and benefit from the tools and experience of their classmates.

Upon completion of the course, participants will be able to use historical trends, the regulatory environment, competition and appropriate product pricing to better forecast and drive the growth of their own financial institutions.

World Council of Credit Unions will award a Manager Certification Program (MCP) certificate to participants who attend the two-year in-class training sessions, pass two tests and successfully complete two field projects to improve the operations of their own credit unions. Participants will receive their certificates upon successful completion of the final project.

In 2009 the Manager Certification Program is accepting registrations for MCP second year participants in the Latin America and Pacific Regions only.

 

Second Year

During the second year, participants will use the experience they gained in the first year to analyze the market and forecast their credit unions' financial statements. The training sessions will focus on regulation, analyzing trends, product creation and pricing, managing and motivating employees and successfully implementing a marketing program.

Participants will complete a final project and report at their creit unions within six months after the second-year sessions.

Financial Management

• Compare credit union-to-competitor and credit union peer trends.
• Learn to forecast balance sheets and income statements based on trends.

External Influences

• Understand national and international markets.
• Explore local business trends and how credit unions can compete in their markets.
• Learn how regulation influences the financial cooperative market and how to prepare for the impact.

Product Development

• Learn to develop and properly price new savings and credit products.
• Differentiate products and learn when to retire old products.

Marketing

• Learn to effectively implement a marketing campaign.
• Discover the do's and don'ts of marketing.

Human Resources

• Improve staff management.
• Create effective incentive programs and employee evaluations.

Contact Cassie Rademaekers, crademaekers@woccu.org, for further information.