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September 16, 2014   

Events & Education // Manager Certification Program


World Council of Credit Unions has developed a two-year training program for current and aspiring credit union managers. Expert trainers with a wealth of international financial cooperative experience will lead the educational sessions, and participants will have the opportunity to network and benefit from the tools and experience of their classmates.

Upon completion of the course, participants will be able to use historical trends, the regulatory environment, competition and appropriate product pricing to better forecast and drive the growth of their own financial institutions.

World Council of Credit Unions will award a Manager Certification Program (MCP) certificate to participants who attend the two-year in-class training sessions, pass two tests and successfully complete two field projects to improve the operations of their own credit unions. Participants will receive their certificates upon successful completion of the final project.

Participants or their sponsor must cover the cost of their own annual course fee, hotel and transportation.

First Year

During the first year, participants will learn about policies and procedures, financial management and how to implement successful credit management and savings mobilization programs. They will use the skills learned during the first year to complete a midterm project at their credit unions within six months after the first-year sessions. Participants will be required to write a report on their projects and credit union trends in their countries.

Financial Analysis

Policies and Procedures

Credit Administration

Savings Mobilization

Second Year

During the second year, participants will use the experience they gained in the first year to analyze the market and forecast their credit unions' financial statements. The training sessions will focus on regulation, analyzing trends, product creation and pricing, managing and motivating employees and successfully implementing a marketing program.

Participants will complete a final project and report at their credit unions within six months after the second-year sessions.

Financial Management

External Influences

Product Development


Human Resources

Contact Nicole Bice, nbice@woccu.org, for further information.