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Mobile: Key to Member Acquisition & Engagement Indirect Lending: Grow your Loan Portfolio Board of Directors Training - Reach High Performance and Alignment - Carlos Magni, Alan Beanland & Suzanne Ryan International Development through Credit Unions - Pawel Grzesik & Peter MasonRecent Developments in Anti-Money Laundering Compliance
The Future of Payments is Now Surviving Disruption: Three Indispensable Skills for Growth Keeping Values Constant with Growth - Rick Hoevenaars, John McCloy, Craig McMahon & Dave MatthewsPhysical and Digital Channels: Make it a Seamless Experience The Economics of Credit Union Regulation
The Role of the Branch in a Digital World Building Sales and Services Culture & Growing Non-Interest Income Small CU Sustainability - Ken Shea, Vivienne Keavey & Elisabeth Nikolofski The Human Factor of Cybersecurity Recent Developments in Basel Committee Capital Rules and National Implementation
Digital Payments for Credit Union Success: ACCU Case Study - Kalin Radev & Murray Gardiner Helping Members Master Wealth Management - Dallas Bergl, Chad Waddoups & Randy Biberdorf The Millennial Movement: Engaging and Sustaining Young People in Credit Unions Collaborating for Innovation: Mobile Pay for Millennials in Canada