World Council of Credit Unions
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Belfast 2016


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Belfast 2016


The 2016 World Credit Union Conference brought together 1,862 credit union leaders from 55 countries.

Conference Presentations

Monday 18 July • 11:15 am – 12:30 pm

Top 10 Predictions for the Future of Retail Financial Services
Member Business Lending: Another Opportunity for Growth - David Kovacs, Brett Martinez, David Doss & David Cale
Neuroleadership: Leading with the Brain in Mind
Mitigating Cyber Risk: What the C-Suite and Board of Directors Need to know to Manage Cyber Risk Effectively
Advocacy Strategy

Monday 18 July • 2:00 pm – 3:15 pm

Mobile: Key to Member Acquisition & Engagement
Indirect Lending: Grow your Loan Portfolio
Board of Directors Training - Reach High Performance and Alignment - Carlos Magni, Alan Beanland & Suzanne Ryan
International Development through Credit Unions - Pawel Grzesik & Peter Mason
Recent Developments in Anti-Money Laundering Compliance

Tuesday 19 July • 11:15 am – 12:30 pm

The Future of Payments is Now
Surviving Disruption: Three Indispensable Skills for Growth
Keeping Values Constant with Growth - Rick Hoevenaars, John McCloy, Craig McMahon & Dave Matthews
Physical and Digital Channels: Make it a Seamless Experience
The Economics of Credit Union Regulation - Bill Hampel & Donal McKillop

Tuesday 19 July • 2:00 pm – 3:15 pm

The Role of the Branch in a Digital World
Building Sales and Services Culture & Growing Non-Interest Income
Small CU Sustainability - Ken Shea, Vivienne Keavey & Elisabeth Nikolofski
The Human Factor of Cybersecurity
Recent Developments in Basel Committee Capital Rules and National Implementation

Wednesday 20 July • 9:00 am – 10:30 am

Digital Payments for Credit Union Success: ACCU Case Study - Kalin Radev & Murray Gardiner
Helping Members Master Wealth Management - Dallas Bergl, Chad Waddoups & Randy Biberdorf
The Millennial Movement: Engaging and Sustaining Young People in Credit Unions
Collaborating for Innovation: Mobile Pay for Millennials in Canada

News Releases

Conference Tweets

Conference Photo Galleries

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