FAQ

What is the conference dress code?

Do I need to pre-select attendance to breakout sessions?

When is the last day I can register for the conference?

Can I reserve a meeting room for my team to meet?

Is there translation offered at the conference?

How do I get my headset for translations?

Am I a WOCCU Member? Am I part of a developed or emerging credit union movement?

What happens if I am unable to attend and need to cancel my registration?

Where will the conference be held?

What is the conference dress code?

The following dress code is suggested:

Opening Ceremony/Welcome Reception: National Dress, Business Dress

General Sessions & Breakout Sessions: Business Casual

For those attending the tours or planning to explore Hong Kong’s tourist attractions after conference hours, bring comfortable walking shoes.

Do I need to pre-select attendance to breakout sessions?
No. Breakout sessions are open to anyone registered for the conference. Seating is on a first-come, first-served basis.

When is the last day I can register for the conference?

There is no on-site registration. WOCCU recommends that people register before June 11, 2008. People who do not register before this date risk not having their registration materials prepared for them upon arrival to the conference.

Can I reserve a meeting room for my team to meet?

Yes. E-mail Sue Sabatke, WOCCU Conference & Special Events Manager at ssabatke@woccu.org. Specify your meeting space requirements such as meeting date, meeting time, room configuration (e.g., theatre, boardroom or classroom), anticipated number of attendees, food and beverage and A/V requirements. She will be happy to assist you with your request.

Is there translation offered at the conference?

All plenary sessions are in English. Simultaneous translations are provided for all plenary sessions and selected breakout sessions. Typically, two of the four sessions per breakout session hour are translated.  WOCCU Board Policy allows provision of translation for any non-English speaking delegations of 30 people or more.

How do I get my headset for translations?

Headsets will be provided to all attendees whose language will be translated at the time of on-site registration. The attendees will keep the headsets for the entire duration of the conference. At the end of the awards ceremony, headsets must be returned. Attendees who do not return their headsets will be charged US$100 per unit lost.

Am I a WOCCU Member? Am I a part of a developed or emerging credit union movement?

Please click here to view a list of WOCCU Members.

The following countries are considered to have developed credit union movements:
Australia
Canada
Ireland
Poland
United States

All other countries are considered as developing or emerging credit union movements.

What happens if I am unable to attend and need to cancel my registration?

WOCCU’s cancellation policy for conference and companion registrants is as follows:

1. All conference cancellations must be sent in writing and addressed to the
2008 World CU Conference. Email to Sue Sabatke, ssabatke@woccu.org, or fax to the World CU Conference Secretariat at 608-395-2001.

2. All cancellations are subject to a US$100 penalty fee per person registered.

3. No refunds will be given after June 11, 2008.

4. Substitution is allowed. Please inform the conference secretariat of changes as soon as possible. Listing on the attendees' roster is not guaranteed if a substitution request is made after June 11, 2008.

5. The organizers reserve the right to alter any of the arrangements for this conference, including cancellation of the event should unforeseen circumstances require such action. The organizers accept no responsibility for resulting costs and inconvenience to conference attendees.

Where will the conference be held?

The conference will be held at the Hong Kong Convention and Exhibition Centre. Please find location and contact information below.