World Council of Credit Unions (WOCCU) on July 18 presented a pair of 2022 Digital Growth Awards during its Annual General Meeting (AGM) at the 2022 World Credit Union Conference in Glasgow, Scotland.
Nominated by the Indiana Credit Union League, Northpark Community Credit Union (USA) received a Digital Growth Award for its Virtual Branching initiative, which was developed and implemented to deliver on a goal of closing all brick-and-mortar branches in favor of e-services and ATMs.
“We cannot underserve the underserved and we have to meet them where they are," said Carma Parrish, President and CEO of Northpark CCU, in accepting the award. "And I have so much respect for meeting people where they are, not where we are.”
Sicredi, the largest credit union system in Brazil, also received a Digital Growth Award for CPR Facil— its first 100% digital agribusiness product that allows members to take out loans using a mobile phone.
“CPR Facil is making such a difference to build a better society and also changing our members’ lives. We hope that this case can be spread to other credit unions down the road,” said Estefane Chaves, a Rural Credit Analyst who accepted the award on behalf of Sicredi.
First awarded in 2021, the Digital Growth Award is presented annually to recognize one or more member credit union associations or individual member credit unions for implementing digital solutions that promote financial inclusion, innovation and scalability.
A panel of independent digitization experts selected by WOCCU judged all nominations and selected this year's winners.
Nominations for the 2023 Digital Growth Award will open early next year.