Frequently Asked Questions

What is the Digital Growth Award?

As part of World Council's Challenge 2025 initiative, the Digital Growth Award is presented annually to recognize one or more member credit union associations or individual member credit unions for implementing digital solutions that promote financial inclusion, innovation and scalability. Winners are recognized at World Council's Annual General Meeting (AGM) during the World Credit Union Conference. This year's AGM will be held on Monday, July 22, at the 2024 World Credit Union Conference in Boston.

Why was the Digital Growth Award created?

It originated in 2021 as a way to recognize member credit union associations or individual member credit unions working toward World Council's Challenge 2025 goal of expanding digital transformation in the global credit union system. 

What are the selection criteria?

The nominated World Council member credit union association or member credit union must show it has implemented a digital solution(s) that is: 

Inclusive: It expanded financial inclusion by reaching members of underserved communities.

Innovative: It was groundbreaking for your organization by reducing costs, streamlining operations or improving member experience.

Scalable: The goal of World Council’s Challenge 2025 initiative is to spread digital transformation to credit unions around the globe. With that in mind, the digital solution must be scalable for use or replication by other credit union associations or credit unions in your country or region.

Who can nominate a credit union association or credit union for a Digital Growth Award?

Nominations must be submitted by a World Council member association, or a credit union that belongs to a World Council member association. You can find a full list of members here

Who selects the recipients?

A panel comprised of credit union professionals and digital finance experts will assess the applicants and select the recipients.

How do I apply?

Nominations for the 2024 Digital Growth Award nomination are now closed. 2025 nominations will open in January.

What if I still have questions after reading the FAQs?

Email: communications@woccu.org

2024 Recipients

PUSKOPCUINA (Indonesia)

PUSKOPCUINA, the credit union federation for Indonesia and a member of the Asian Confederation of Credit Unions, won for the development of ESCETE, which encompasses a cloud-based core banking solution, personalized mobile banking for individual members and an innovative e-commerce platform where SME members can market and sell their products.

SICOOB (Brazil)

SICOOB, a Brazilian credit union system and WOCCU Associate Member, won a Digital Growth Award for developing and implementing Sipag 2.0, a digital system that allows micro and small businesses in rural areas to accept electronic payments at an affordable cost, allowing them to expand their customer reach and increase sales.
 

Past Recipients

2023

2022

2021