Challenge 2025

The Digitization of the Global Credit Union System


A New Decade, A New Goal

In 2014, World Council of Credit Unions set a goal of reaching 260 million credit union members worldwide by 2020.

Through a concentrated worldwide effort, credit unions were able to reach our "Vision 2020" goal by 2017. But that growth was not even across all countries or among all credit unions. The credit unions that grew were those that offered core services via online and mobile channels. That is why we are now addressing how we increase membership going forward—through the digitization of the global credit union system by 2025.

Measuring Global Digitization

World Council will measure the digitization of credit unions in four key areas and report annually on the progress being made toward Challenge 2025.

Digital Channels

Offering members core digital transaction services such as online and mobile banking, online payments and online loan processing.

Shared Platforms

Connecting your credit union to a shared payments system that allows for mobile payments and integrated with a national payments system.

Risk Management

Implementation of a cybersecurity system that complies with national regulations to protect members' identity and consumer data from digital attacks and intrusions.

Data Analytics

Employing data analytics to determine additional service offerings to members, and helping to identify those that need financial literacy or counseling services.


Follow Our Progress, Tell Us About Yours

Track the latest developments in digitization by subscribing to our Challenge 2025 Blog. You can also send us updates on how your credit union or credit union system is striving to help us meet Challenge 2025 at


Digital Growth Award Presents Opportunity for Credit Unions to Showcase Success Stories

As World Council of Credit Unions (WOCCU) fields nominations for its 2023 Digital Growth Award, we are struck by how many of our members and their credit unions have risen to Challenge 2025 to help us expand digital transformation across the globe.

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A Year of Developing Digital Solutions in Peru and Ecuador

World Council's Economic Inclusion Project (EIP) in 2022 delivered a host of digital solutions for Venezuelan migrants and vulnerable location populations in Peru and Ecuador seeking formal financial services, job training and entrepreneurship skills. 

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World Council Member Association in Nepal Embraces Challenge 2025 with Development of ERP System

Two years after launching a research project inspired by World Council of Credit Unions’ (WOCCU) Challenge 2025 initiative, the Nepal Federation of Savings & Credit Cooperative Unions. Ltd. (NEFSCUN) is working with a local software developer to build a multi-tenant, cloud-based enterprise resource planning (ERP) system that will allow member credit unions to automate and manage their core business processes.

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Digital Growth Remains Top of Mind for Global Credit Union Movement

If you had to pick one thing that jumps out from the pages of World Council of Credit Unions’ expanded 2021 Statistical Report, it would be that digital products and services are an overwhelming priority for credit unions around the world.

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Regulators Urge Credit Unions Match Enthusiasm for FinTech with Equal Level of Risk Management

Attendees of July's 2022 World Credit Union Conference in Glasgow, Scotland got to hear from two of the world’s foremost authorities on national credit union regulations during a panel discussion on the opportunities and challenges presented by emerging technologies.

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WOCCU Awards Credit Unions for Digital Innovations at Annual General Meeting

World Council of Credit Unions (WOCCU) on July 18 presented a pair of 2022 Digital Growth Awards during its Annual General Meeting (AGM) at the 2022 World Credit Union Conference in Glasgow, Scotland.

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Why EU Policy on Digital Finance and Assets Could Impact Your Credit Union

A myriad of new regulations on digital finance and assets coming out of the European Union in 2022 could have far-reaching impacts for credit unions across the world.

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CAP Project Protects Credit Union Data by Moving it Out of Ukraine

Russia’s invasion of Ukraine and the ensuing destruction of infrastructure in some areas has elevated the material risks for credit unions, including the irretrievable loss of critical databases.

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Why the War in Ukraine Has Accelerated Regulatory Work on Crypto-Assets

All of us are concerned about the ongoing conflict in Ukraine. The international standard setters are no exception and are not immune to the influence of this conflict.

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