Coronavirus (COVID-19) Updates


From Credit Unions, For Credit Unions

World Council created this page as a resource for the latest coronavirus (COVID-19) news, information and recommendations specifically relevant to credit unions across the globe. All of the content is provided by World Council, its members, or their affiliated credit unions and financial cooperatives. To share information from your organization on this page, please email us at

Steps to Safety Amid Infection Concerns

Members 1st Credit Union (California USA) shared with members how it is stepping up to ensure their health and safety during the COVID-19 crisis.

Member safety is always a top priority to us at Members 1st amid concerns about the spread of the coronavirus disease (COVID-19). We are here to serve you and we want to share information with you about how we continue to operate safely and effectively.

 What we’ve done:

  • We have installed wall-mounted hand sanitizer dispensers at each entrance of all our branch locations for employee and member use
  • Employees are routinely disinfecting and sanitizing their full workstation
  • Minimized group meetings and utilizing web and telephone conferencing whenever possible
  • Employees have been thoroughly instructed on best practices for preventing the spread of all illnesses, including the common cold and flu

What you can do:

  • Stay informed of updates on COVID-19 by visiting the Centers for Disease Control and Prevention
  • Consider using the Members 1st Online and Mobile banking features including remote check deposit, transfers, balance inquiries, statement access, pay bills or friends, and more. Register online now.
  • Follow these suggestions provided by CDC and World Health Organization:
  1. NO HANDSHAKING! Use a fist bump, slight bow, elbow bump, etc.
  2. Use ONLY your knuckle to touch light switches. elevator buttons, etc. Lift the gasoline dispenser with a paper towel or use a disposable glove.
  3. Open doors with your closed fist or hip - do not grasp the handle with your hand, unless there is no other way to open the door. Especially important on bathroom and post office/commercial doors.
  4. Use disinfectant wipes at the stores when they are available, including wiping the handle and child seat in grocery carts.
  5. Wash your hands with soap for 10-20 seconds and/or use a greater than 60% alcohol-based hand sanitizer whenever you return home from ANY activity that involves locations where other people have been.
  6. Keep a bottle of sanitizer available at your home or office entrances. AND in your car for use after getting gas or touching other contaminated objects when you can't immediately wash your hands.
  7. If possible, cough or sneeze into a disposable tissue and discard. Use your elbow only if you have to. The clothing on your elbow will contain infectious virus that can be passed on for up to a week or more!
  8. Regularly clean and sanitize hard surface areas at home or office.  Using Lysol sprays or wipes to wipe desks, counters, light switches, door handles, keyboards, phones, etc.
Members 1st Credit Union also released a guide to remote and drive-up services available to members.