The Caribbean Confederation of Credit Unions (CCCU) outlined a number of steps it has taken to provide credit unions in the 17 nations it represents with resources and supports during the second of its "Credit Unions and COVID-19" Webinar series.
CCCU General Manager Denise Garfield said her staff developed a pandemic checklist of what each credit union needed, along with protocols on how to get it done.
CCCU also developed:
- a practical guide for credit unions on what should be done if a staff member is exposed to COVID-19.
- a policy on how to handle telework, sharing it across all 17 countries.
- a paper on protecting credit union assets from cybercrime while working from home.
- guidelines for credit unions to mitigate a run on cash.
Garfield also noted CCCU received a donation from Worldwide Foundation for Credit Unions that was to be specifically directed so credit unions could purchase personal protective equipment for its frontline staff.
"All affiliated countries are now in the process of distributing those funds to them (credit unions) to assist with purchasing masks for the protection of their staffs," said Garfield.
CCCU is World Council's direct member organization in the Caribbean.
The "Credit Unions and COVID-19" webinar series is put on by CCCU, in partnership with Cipriani College of Labour and Co-operative Studies (CCLCS) and the Co-operative Credit Union League of Trinidad and Tobago (CCULTT).
You can view it in its entirety on the CCLCS YouTube Channel.