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Pandemic Causes Haitian Credit Union Association to Move Training Online

Haiti’s national credit union association is moving training for credit union professionals online due to the COVID-19 pandemic.

Over the past three years, World Council’s Haiti Accessible Finance Activity has supported the National Association of Haitian Caisses Populaires (ANACAPH) in developing training modules focused on marketing products and services to members—with a specific focus on increasing longer-term savings mobilization.

Due to sanitary constraints caused by the pandemic, the latest training module composed of workshops on developing Marketing and Communication plans could not be delivered in the field or at ANACAPH’s head office. To continue the training, ANACAPH developed a e-platform for the benefit of its 50 member credit unions.

ANACAPH now posts training materials and conducts training presentations for credit union professionals via Moodle and Zoom. ANACAPH also set up a link through each credit union's respective operating system so they will be able to monitor the progress in marketing new savings’ products created through the training program. Credit unions can also access the system to see which training sessions their employees have participated in and how many hours of training they’ve logged.

“ANACAPH is very grateful to Accessible Finance for having supported this digital training breakthrough. We are excited credit union professionals can continue to receive the training they need to better serve their members during these uncertain times,” said Michele Breton, Chief of Party for World Council’s Haiti Accessible Finance Activity.

Breton says credit unions across Haiti continue to see members saving at higher rates than normal during the COVID-19 crisis. That trend that has allowed most credit unions—especially those which are part of the LE LEVIER Federation—to maintain stable liquidity levels since the beginning of the pandemic.

World Council's Haiti Accessible Finance Activity is funded by USAID.