WOCCU TIFI Project Hosts Series of Workshops with Credit Unions in West Africa

Elissa McCarter LaBorde makes first trip to region for meetings on furthering digitalization, SME lending and gender lens investing

December 08, 2022

MADISON, Wis.—World Council of Credit Unions’ (WOCCU) Technology and Innovation for Financial Inclusion (TIFI) Project last week welcomed WOCCU President and CEO Elissa McCarter LaBorde to Dakar, Senegal for a series of workshops on growing SME lending, digitalization and gender lens investing in West African credit unions.  

Leaders of the TIFI Project, which is funded through USAID’s Cooperative Development Program (CDP), hosted a three-day workshop with UM-PAMECAS, its partner credit union system in Senegal, to finalize the technical elements of a toolkit that will help improve credit union profitability and efficiency in issuing SME loans. The workshop also included an evaluation of a current pilot project on TIFI’s loan underwriting methodology, which has already been utilized to issue nearly $500,000 in SME loans to date, and an evaluation of IT infrastructure improvements that might be needed for UM-PAMECAS to implement a digital lending application that could automate SME lending at select credit unions.  

McCarter LaBorde also visited a UM-PAMECAS’ credit union that implemented WOCCU’s Gender Investment Framework Toolkit (GIFT), a USAID-funded program that helped credit unions transform the way they underwrite loans to women and increased the share of loans to women in their portfolio. Women entrepreneurs who benefited from the GIFT program were also present to provide input on how they were able to acquire more capital, which made it possible for them to expand their income-generating activities. 

“It is encouraging to hear credit union leaders acknowledge the business case for lending to women borrowers and how the GIFT tools resulted in actually lowering barriers in access for women. The next test will be to roll this out on a larger scale and move from pilot to mainstream,” said McCarter LaBorde.  

From June 2020 to December 2021, WOCCU worked with UM-PAMECAS to pilot GIFT through four credit unions in Senegal, helping them reach: 

  • 1,960 new women members benefiting from financial products and services.  
  • 401 new groups, each comprised of five micro and small women entrepreneurs on average.  
  • Six new formal businesses registered by women entrepreneurs. 

WOCCU and UM-PAMECAS evaluated lessons learned from the GIFT pilot that could be integrated into the TIFI Project to further lending to more women entrepreneurs.   

WOCCU also held an interactive workshop with Mastercard, the Confederation of Financial Institutions of West Africa (CIF) and the leaders of national credit union associations from Benin, Burkina Faso, Mali, Togo and Senegal to explore the co-branding of debit cards as part of a larger initiative that would allow credit unions to expand cross-border payments and remittances beyond the West African Economic and Monetary Union. 

“Digitalization remains one of the key pain points of credit unions and is among my top priorities for our organization moving forward. Our vast global network of members makes a compelling case for us to bring the best-in-class services through partnerships with other global platforms like Mastercard,” said McCarter LaBorde. 

World Council of Credit Unions is the global trade association and development platform for credit unions. World Council promotes the sustainable development of credit unions and other financial cooperatives around the world to empower people through access to high quality and affordable financial services. World Council advocates on behalf of the global credit union system before international organizations and works with national governments to improve legislation and regulation. Its technical assistance programs introduce new tools and technologies to strengthen credit unions' financial performance and increase their outreach.

World Council has implemented 300+ technical assistance programs in 90 countries. Worldwide, 82,758 credit unions in 97 countries serve 404 million people. Learn more about World Council's impact around the world at

Author Photo
Contact: Greg Neumann
Organization: World Council of Credit Unions
Phone: +1 608-395-2048
Elissa McCarter LaBorde (Center), with WOCCU TIFI Project team leaders and UM-PAMECAS representatives
Elissa McCarter LaBorde (Center), with WOCCU TIFI Project team leaders and UM-PAMECAS representatives

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