Offering members core digital transaction services such as online and mobile banking, online payments and online loan processing.
In 2014, World Council of Credit Unions set a goal of reaching 260 million credit union members worldwide by 2020.
Through a concentrated worldwide effort, credit unions were able to reach our "Vision 2020" goal by 2017. But that growth was not even across all countries or among all credit unions. The credit unions that grew were those that offered core services via online and mobile channels. That is why we are now addressing how we increase membership going forward—through the digitization of the global credit union system by 2025.
World Council will measure the digitization of credit unions in four key areas and report annually on the progress being made toward Challenge 2025.
Track the latest developments in digitization by subscribing to our Challenge 2025 Blog. You can also send us updates on how your credit union or credit union system is striving to help us meet Challenge 2025 at email@example.com.
One of the main reasons why consumers choose to bank at credit unions is the promise of more personal financial services. For so long, “personal” has been practically synonymous with “face-to-face.” Yet as the world adjusts to a new, more remote reality due to the coronavirus, customers are understandably reluctant to visit physical branches.Read More
FULM Savings House is a credit union with just over $6 million in assets that serves slightly more than 12,000 members through its network of branches in the Republic of North Macedonia. But we don’t use these relatively small numbers as excuses when it comes to digitalization, because we see it as a key component for future success—just as much as any large credit union in the world.Read More
The following post is provided by Origence, a financial technology provider dedicated to creating new approaches to the loan origination experience—and a brand of CU Direct, a World Council associate member.
Computer programming has come a long way since the late 1970s and early 80s, when high school students learned BASIC and wrote simple programs on Commodore 64s. Today, six-year-olds learn coding from LEGO kits purchased at Target and young entrepreneurs are earning millions writing apps and selling them to global fintech companies.
This post is provided by the Customer Owned Banking Association (COBA), World Council's direct member organization in Australia.
By 2023 there will be 29.3 billion internet connected devices on the planet – which is three times the global population. Cybersecurity has become a focal point of the banking sector. What does the future hold?
The global pandemic has touched virtually every aspect of consumers’ lives, prompting them to evaluate which service relationships truly provide value—and which don’t—in their transition to the “new normal.”Read More
The following post is provided by Sicredi, the largest credit union system in Brazil and a direct member of World Council of Credit Unions.
The digital age has been revolutionizing the way we interact, the way we are informed, the way we consume and, of course, how we relate with our financial lives.
The following post is provided by the Singapore National Co-operative Federation, a direct member of World Council of Credit Unions.
Today, we are living in an environment in which technologies like Internet of Things (IoT), artificial intelligence (AI), robotics and data analytics are changing the way we live, work and play. This environment is described as the fourth industrial revolution.
This post is provided by CULedger, a credit union owned CUSO and associate member World Council of Credit Unions.
Recently, we invited Jim Stickley, CEO of Stickley on Security and a well-known cyber security expert, to participate in a fireside chat discussion on the impacts of fraud as the shift in member behavior turns to more digital channels.